Becoming a customer of Cimolai Technology implies having chosen the quality and the efficiency not only of the machines but also of the related services.
Our customers are offered a qualified pre-sale service support, an efficient installation and commissioning service and a detailed training of the operators so as to optimize the driving and the maintenance of the cranes.
Moreover, we give a prompt and professional after-sale service by means of a team assemblers - who are in charge for the assembly and the interventions in the jobsite – and a staff of technicians who provide 24h/24h assistance from our offices.
VALUE OF THE CUSTOMER
During the development of sale and supply relationships, Cimolai Technology pays particular attention to satisfy the requests and the exigencies of the customer. We give our assistance for sorting out the machine that best responds to the real needs of the client, supporting the customer during the manufacture and the assembly phases, training the operators / maintainers, performing the after-sale technical interventions.
From the first contact with the client, our company does its best to involve the customer in the study of the equipment, with the goal of matching the expectations of the buyer with the technical requirements of the project.